Application Support Analyst

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Duties and Responsibilities:

Tier 2 support for ordering and provisioning (order fulfilment) systems:

  • Resolving trouble tickets
  • Investigating issues with orders/systems
  • Finding root causes and engaging development team for permanent fixes
  • Supporting and monitoring production systems
  • Communicating with other carriers to resolve issues

Requirements:

  • Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology or equivalent
  • Excellent written and verbal communication skills
  • Experience in XML, Web Services and SoapUI or similar tools
  • SQL knowledge (Oracle preferred)
  • Experience working with Unix/Linux operation systems
  • Ability to work with minimum supervision
  • Excellent problem solving and analytical skills
  • Have a sharp attention to detail and a "can do" attitude
  • Applicants should be Filipino citizens or hold relevant residence status
  • Desirable:
    • Background in Telecoms
    • Background in Order Fulfilment
    • Shell scripting
    • Experience in Java or other programming language

 

Visit us at 16F iSquare Building, Meralco Ave. Ortigas, Pasig City between 7am-7pm Monday to Friday and 8am-5pm Saturday. Bring a copy of your updated resume.
Know the interview results within 24 hours!
 

You may also email your resume to manilajobs@tpg.com.au

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