Additional Naked ADSL2+ Pricing

Change of Plan Fees

Change of Plan (on same phone line) Inside Contract Outside Contract Contract Restart
Naked ADSL2+ to Naked ADSL2+ Upgrade   $0   $0   No
Naked ADSL2+ to Naked ADSL2+ Downgrade   $59   $0   No
Naked ADSL2+ to ADSL2+ *   Disconnection of Naked ADSL2+
and connection of ADSL2+ required *
  Disconnection of Naked ADSL2+
and connection of ADSL2+ required*
  Yes
Naked ADSL2+ to NBN Bundle  
$99.95 + Cancellation Fee $99
$0
 
$99.95
$0
 
No Lock-In Contract
Yes (18 months)
Naked ADSL2+ to FTTB Bundle   $0   $0   No

* You need to cancel Naked ADSL2+ service (cancellation fees for Naked ADSL2+ apply of up to $350 if within contract), apply for a PSTN line on the Telstra Network first, then apply for a new ADSL2+ connection (connection fees may apply)

Moving Home Fees

Current Plan New Plan Inside Contract Outside Contract
Naked ADSL2+
 
ADSL2+ Home Bundle
 
Fee: $99.95
Current contract continues
 
Fee: $99.95
No contract restart
Naked ADSL2+
 
Naked ADSL2+
 
Fee: $129.952
Current contract continues
but with minimum of 6 months
 
Fee: $129.952
6 month contract restart
Naked ADSL2+
 
ADSL2+
 
Fee: $59.952
Current contract continues
but with minimum of 6 months
 
Fee: $59.952
6 month contract restart
Naked ADSL2+
 
Broadband Off-Net
 
Fee: $59.952
Current contract continues
but with minimum of 6 months
 
Fee: $59.952
6 month contract restart
Naked ADSL2+   NBN Bundle ^  
Fee: $99.95
+
Cancellation Fee: $99

No Lock-In Contract
Fee: $0
18 month contract restart
 
Fee: $99.95
No Lock-In Contract
Fee: $0
18 month contract restart
Naked ADSL2+
 
FTTB Bundle
 
Fee: $0
Current contract
 
Fee: $0
No lock-in contract

2 An active PSTN line on the Telstra Network will be required before installation of the new service at the new location.

^ Important: An additional once off $300 nbn™ New Development Charge will apply if you are moving to nbn and the premises you are moving to is identified by nbn™ as being within the site boundary of a new development. If you are inside a contract, cancellation fee will be waived if nbn™ new development charge applies.

Cancellation

  Inside Contract Outside Contract
Cancellation of Naked ADSL2+   Contract payout fee up to $350 ^   30 days notice

^ The early termination charge is 50% of the monthly charges that would have been paid between the date of cancellation and the end of the contract period, up to a maximum of $350.

Withdraw Naked ADSL2+ Application

Fee $109

Incorrect Call out fee for TPG Onsite technician

Flat Fee $89

Relocation special case:


If you are applying to relocate your Naked ADSL2+ service during the Minimum Contract Term to an area where TPG Naked ADSL2+ or ADSL2+ is not available, you have the option to change to a TPG ADSL plan (with applicable charges and contract restart) after an active Telstra phone service has been installed.