Let's check your address to get started
The address you have entered is incomplete or invalid.
Please try again or leave your details and we will contact you to verify your address
HIGH-SPEED NBN IS UNAVAILABLE AT YOUR ADDRESS
However, you can still get a great-value TPG NBN plan.
{* sq.formed_fulladdress *} Change addressCongratulations
{* productInfo.nbn.name *} Fixed Wireless Pre-order is available at your address
TPG services are not yet available in your area
Alternatively {* productInfo[altTech].name *}, and available in your area
This product is not available at your address
The good news is HOME WIRELESS BROADBAND is 5G HOME BROADBAND is HOME WIRELESS BROADBAND & 5G HOME BROADBAND are available at your address
{* sq.formed_fulladdress *} Change addressCongratulations
{* productInfo.FTTB.name *} {* productInfo.FTTH.name *} is available at your address
5G HOME BROADBAND, HOME WIRELESS BROADBAND AND NBN are available at your address
{* sq.formed_fulladdress *} Change addressCongratulations
{* productInfo.fwa_5g.name *} is available at your address
{* sq.formed_fulladdress *} Change addressCongratulations
{* productInfo.nbn.name *} Fixed Wireless Pre-order is available at your address
Alternatively {* productInfo[altTech].name *}, and also available in your area
{* productInfo.nbn.name *} is not available at your address
The good news is {* productInfo[altTech].name *}, and available in your area
Congratulations
{* productInfo.fttb.name *} is available at your address
Alternatively {* productInfo[altTech].name *}, and also available in your area
Congratulations
{* productInfo.ftth.name *} is available at your address
Alternatively {* productInfo[altTech].name *}, and also available in your area
{* productInfo.fttb.name *} is not available at your address
The good news is {* productInfo[altTech].name *}, and available in your area
{* productInfo.ftth.name *} is not available at your address
The good news is {* productInfo[altTech].name *}, and available in your area
Great news
We can provide you with the following options:
{* productInfo[altTech].name *}, and available in your area
We are currently unable to verify the address
{* sq.formed_fulladdress *}. Please call 1300 720 016
NBN Wireless
Black Friday nbn® sale
$15/mth off for 6 months
4G Alternative to nbn®
Home Wireless Broadband
Unlimited Data
Typical evening speeds*
Max speeds of 20Mbps/2Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$54.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_4G_HW') ? '54.99' : promotion.promotionPrice('TPG_4G_HW')) *} Min Charge $39.99
$15/mth off for 6 months
5G Alternative to NBN
5G Plus
Unlimited Data
Typical evening speeds*
Max speeds of 50Mbps/20Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$59.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_5G_Plus') ? '59.99' : promotion.promotionPrice('TPG_5G_Plus')) *} Min Charge $44.99
$15/mth off for 6 months
5G Alternative to NBN
5G Premium
Unlimited Data
Typical evening speeds*
Max speeds of 100Mbps/20Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$64.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_5G_Premium') ? '64.99' : promotion.promotionPrice('TPG_5G_Premium')) *} Min Charge $49.99
NBN12
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$59.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTN_Bundle_Standard_SL_201605') ? '69.99' : promotion.promotionPrice('TPG_FTTN_Bundle_Standard_SL_201605')) *} Min Charge $
50% off for the first 6 months
FTTB50
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_50') ? '69.99' : promotion.promotionPrice('TPG_FTTB_50')) *} Min Charge $35
NBN25
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$74.99/mth
$64.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTN_Bundle_NBN25_SL_202009') ? '74.99' : promotion.promotionPrice('TPG_FTTN_Bundle_NBN25_SL_202009')) *} Min Charge $
50% off for the first 6 months
FTTB100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$74.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_100') ? '74.99' : promotion.promotionPrice('TPG_FTTB_100')) *} Min Charge $37.5
NBN50
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$79.99/mth
$69.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTN_Bundle_Fast_L_201711') ? '79.99' : promotion.promotionPrice('TPG_FTTN_Bundle_Fast_L_201711')) *} Min Charge $
50% off for the first 6 months
FTTB250
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$79.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_250') ? '79.99' : promotion.promotionPrice('TPG_FTTB_250')) *} Min Charge $40
50% off for the first 6 months
FTTB Max
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_1000') ? '89.99' : promotion.promotionPrice('TPG_FTTB_1000')) *} Min Charge $45
$10/mth off for 6 months
NBN100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$69.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTN_Bundle_Homefast_SL_201711') ? '89.99' : promotion.promotionPrice('TPG_FTTN_Bundle_Homefast_SL_201711')) *} Min Charge $79.99
$10/mth off for 6 months
NBN100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$69.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTP_Bundle_Homefast_SL_FC_202306') ? '89.99' : promotion.promotionPrice('TPG_FTTP_Bundle_Homefast_SL_FC_202306')) *} Min Charge $79.99
NBN Home Superfast
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$94.99/mth
$Save $10/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTP_Bundle_Superfast_FC_PAYG_202310') ? '94.99' : promotion.promotionPrice('TPG_FTTP_Bundle_Superfast_FC_PAYG_202310')) *} Min Charge $
NBN Home Ultrafast
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$104.99/mth
$Save $10/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTP_Bundle_Ultrafast_FC_PAYG_202310') ? '104.99' : promotion.promotionPrice('TPG_FTTP_Bundle_Ultrafast_FC_PAYG_202310')) *} Min Charge $
$15/mth off for 6 months
4G Alternative to nbn®
Home Wireless Broadband
Unlimited Data
Typical evening speeds*
Max speeds of 20Mbps/2Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$54.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_4G_HW') ? '54.99' : promotion.promotionPrice('TPG_4G_HW')) *} Min Charge $39.99
$15/mth off for 6 months
5G Alternative to NBN
5G Plus
Unlimited Data
Typical evening speeds*
Max speeds of 50Mbps/20Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$59.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_5G_Plus') ? '59.99' : promotion.promotionPrice('TPG_5G_Plus')) *} Min Charge $44.99
$15/mth off for 6 months
5G Alternative to NBN
5G Premium
Unlimited Data
Typical evening speeds*
Max speeds of 100Mbps/20Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$64.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_5G_Premium') ? '64.99' : promotion.promotionPrice('TPG_5G_Premium')) *} Min Charge $49.99
NBN12
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$59.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTC_Bundle_Standard_SL_201802') ? '69.99' : promotion.promotionPrice('TPG_FTTC_Bundle_Standard_SL_201802')) *} Min Charge $
50% off for the first 6 months
FTTB50
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_50') ? '69.99' : promotion.promotionPrice('TPG_FTTB_50')) *} Min Charge $35
NBN25
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$74.99/mth
$64.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTC_Bundle_NBN25_SL_202009') ? '74.99' : promotion.promotionPrice('TPG_FTTC_Bundle_NBN25_SL_202009')) *} Min Charge $
50% off for the first 6 months
FTTB100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$74.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_100') ? '74.99' : promotion.promotionPrice('TPG_FTTB_100')) *} Min Charge $37.5
NBN50
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$79.99/mth
$69.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTC_Bundle_Fast_L_201802') ? '79.99' : promotion.promotionPrice('TPG_FTTC_Bundle_Fast_L_201802')) *} Min Charge $
50% off for the first 6 months
FTTB250
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$79.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_250') ? '79.99' : promotion.promotionPrice('TPG_FTTB_250')) *} Min Charge $40
50% off for the first 6 months
FTTB Max
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_1000') ? '89.99' : promotion.promotionPrice('TPG_FTTB_1000')) *} Min Charge $45
$10/mth off for 6 months
NBN100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$69.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTC_Bundle_Homefast_SL_201802') ? '89.99' : promotion.promotionPrice('TPG_FTTC_Bundle_Homefast_SL_201802')) *} Min Charge $79.99
$10/mth off for 6 months
NBN100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$69.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTP_Bundle_Homefast_SL_FC_202306') ? '89.99' : promotion.promotionPrice('TPG_FTTP_Bundle_Homefast_SL_FC_202306')) *} Min Charge $79.99
NBN Home Superfast
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$94.99/mth
$Save $10/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTP_Bundle_Superfast_FC_PAYG_202310') ? '94.99' : promotion.promotionPrice('TPG_FTTP_Bundle_Superfast_FC_PAYG_202310')) *} Min Charge $
NBN Home Ultrafast
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$104.99/mth
$Save $10/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTP_Bundle_Ultrafast_FC_PAYG_202310') ? '104.99' : promotion.promotionPrice('TPG_FTTP_Bundle_Ultrafast_FC_PAYG_202310')) *} Min Charge $
$15/mth off for 6 months
4G Alternative to nbn®
Home Wireless Broadband
Unlimited Data
Typical evening speeds*
Max speeds of 20Mbps/2Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$54.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_4G_HW') ? '54.99' : promotion.promotionPrice('TPG_4G_HW')) *} Min Charge $39.99
$15/mth off for 6 months
5G Alternative to NBN
5G Plus
Unlimited Data
Typical evening speeds*
Max speeds of 50Mbps/20Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$59.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_5G_Plus') ? '59.99' : promotion.promotionPrice('TPG_5G_Plus')) *} Min Charge $44.99
$15/mth off for 6 months
5G Alternative to NBN
5G Premium
Unlimited Data
Typical evening speeds*
Max speeds of 100Mbps/20Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$64.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_5G_Premium') ? '64.99' : promotion.promotionPrice('TPG_5G_Premium')) *} Min Charge $49.99
NBN12
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$59.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTP_Bundle_Standard_SL_201605') ? '69.99' : promotion.promotionPrice('TPG_FTTP_Bundle_Standard_SL_201605')) *} Min Charge $
50% off for the first 6 months
FTTB50
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_50') ? '69.99' : promotion.promotionPrice('TPG_FTTB_50')) *} Min Charge $35
NBN25
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$74.99/mth
$64.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTP_Bundle_NBN25_SL_202009') ? '74.99' : promotion.promotionPrice('TPG_FTTP_Bundle_NBN25_SL_202009')) *} Min Charge $
50% off for the first 6 months
FTTB100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$74.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_100') ? '74.99' : promotion.promotionPrice('TPG_FTTB_100')) *} Min Charge $37.5
NBN50
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$79.99/mth
$69.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTP_Bundle_Fast_SL_201711') ? '79.99' : promotion.promotionPrice('TPG_FTTP_Bundle_Fast_SL_201711')) *} Min Charge $
50% off for the first 6 months
FTTB250
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$79.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_250') ? '79.99' : promotion.promotionPrice('TPG_FTTB_250')) *} Min Charge $40
50% off for the first 6 months
FTTB Max
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_1000') ? '89.99' : promotion.promotionPrice('TPG_FTTB_1000')) *} Min Charge $45
$10/mth off for 6 months
NBN100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$69.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTP_Bundle_Homefast_SL_201711') ? '89.99' : promotion.promotionPrice('TPG_FTTP_Bundle_Homefast_SL_201711')) *} Min Charge $79.99
NBN Home Superfast
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$94.99/mth
$Save $10/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTP_Bundle_Superfast_PAYG_202310') ? '94.99' : promotion.promotionPrice('TPG_FTTP_Bundle_Superfast_PAYG_202310')) *} Min Charge $
NBN Home Ultrafast
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$104.99/mth
$Save $10/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTP_Bundle_Ultrafast_PAYG_202310') ? '104.99' : promotion.promotionPrice('TPG_FTTP_Bundle_Ultrafast_PAYG_202310')) *} Min Charge $
$15/mth off for 6 months
4G Alternative to nbn®
Home Wireless Broadband
Unlimited Data
Typical evening speeds*
Max speeds of 20Mbps/2Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$54.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_4G_HW') ? '54.99' : promotion.promotionPrice('TPG_4G_HW')) *} Min Charge $39.99
$15/mth off for 6 months
5G Alternative to NBN
5G Plus
Unlimited Data
Typical evening speeds*
Max speeds of 50Mbps/20Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$59.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_5G_Plus') ? '59.99' : promotion.promotionPrice('TPG_5G_Plus')) *} Min Charge $44.99
$15/mth off for 6 months
5G Alternative to NBN
5G Premium
Unlimited Data
Typical evening speeds*
Max speeds of 100Mbps/20Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$64.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_5G_Premium') ? '64.99' : promotion.promotionPrice('TPG_5G_Premium')) *} Min Charge $49.99
NBN12
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$59.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_Bundle_Standard_SL_201607') ? '69.99' : promotion.promotionPrice('TPG_FTTB_Bundle_Standard_SL_201607')) *} Min Charge $
50% off for the first 6 months
FTTB50
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_50') ? '69.99' : promotion.promotionPrice('TPG_FTTB_50')) *} Min Charge $35
NBN25
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$74.99/mth
$64.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_Bundle_NBN25_SL_202009') ? '74.99' : promotion.promotionPrice('TPG_FTTB_Bundle_NBN25_SL_202009')) *} Min Charge $
50% off for the first 6 months
FTTB100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$74.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_100') ? '74.99' : promotion.promotionPrice('TPG_FTTB_100')) *} Min Charge $37.5
NBN50
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$79.99/mth
$69.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_Bundle_Fast_SL_201711') ? '79.99' : promotion.promotionPrice('TPG_FTTB_Bundle_Fast_SL_201711')) *} Min Charge $
50% off for the first 6 months
FTTB250
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$79.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_250') ? '79.99' : promotion.promotionPrice('TPG_FTTB_250')) *} Min Charge $40
50% off for the first 6 months
FTTB Max
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_1000') ? '89.99' : promotion.promotionPrice('TPG_FTTB_1000')) *} Min Charge $45
$10/mth off for 6 months
NBN100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$69.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_Bundle_Homefast_SL_201711') ? '89.99' : promotion.promotionPrice('TPG_FTTB_Bundle_Homefast_SL_201711')) *} Min Charge $79.99
$15/mth off for 6 months
4G Alternative to nbn®
Home Wireless Broadband
Unlimited Data
Typical evening speeds*
Max speeds of 20Mbps/2Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$54.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_4G_HW') ? '54.99' : promotion.promotionPrice('TPG_4G_HW')) *} Min Charge $39.99
$15/mth off for 6 months
5G Alternative to NBN
5G Plus
Unlimited Data
Typical evening speeds*
Max speeds of 50Mbps/20Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$59.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_5G_Plus') ? '59.99' : promotion.promotionPrice('TPG_5G_Plus')) *} Min Charge $44.99
$15/mth off for 6 months
5G Alternative to NBN
5G Premium
Unlimited Data
Typical evening speeds*
Max speeds of 100Mbps/20Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$64.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_5G_Premium') ? '64.99' : promotion.promotionPrice('TPG_5G_Premium')) *} Min Charge $49.99
NBN12
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$59.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_HFC_Bundle_Standard_SL_201607') ? '69.99' : promotion.promotionPrice('TPG_HFC_Bundle_Standard_SL_201607')) *} Min Charge $
50% off for the first 6 months
FTTB50
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_50') ? '69.99' : promotion.promotionPrice('TPG_FTTB_50')) *} Min Charge $35
NBN25
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$74.99/mth
$64.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_HFC_Bundle_NBN25_SL_202009') ? '74.99' : promotion.promotionPrice('TPG_HFC_Bundle_NBN25_SL_202009')) *} Min Charge $
50% off for the first 6 months
FTTB100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$74.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_100') ? '74.99' : promotion.promotionPrice('TPG_FTTB_100')) *} Min Charge $37.5
NBN50
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$79.99/mth
$69.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_HFC_Bundle_Fast_SL_201711') ? '79.99' : promotion.promotionPrice('TPG_HFC_Bundle_Fast_SL_201711')) *} Min Charge $
50% off for the first 6 months
FTTB250
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$79.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_250') ? '79.99' : promotion.promotionPrice('TPG_FTTB_250')) *} Min Charge $40
50% off for the first 6 months
FTTB Max
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_1000') ? '89.99' : promotion.promotionPrice('TPG_FTTB_1000')) *} Min Charge $45
$10/mth off for 6 months
NBN100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$69.99/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_HFC_Bundle_Homefast_SL_201711') ? '89.99' : promotion.promotionPrice('TPG_HFC_Bundle_Homefast_SL_201711')) *} Min Charge $79.99
NBN Home Superfast
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$94.99/mth
$Save $10/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_HFC_Bundle_Superfast_PAYG_202310') ? '94.99' : promotion.promotionPrice('TPG_HFC_Bundle_Superfast_PAYG_202310')) *} Min Charge $
NBN Home Ultrafast
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$104.99/mth
$Save $10/mth for 3 months†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_HFC_Bundle_Ultrafast_PAYG_202310') ? '104.99' : promotion.promotionPrice('TPG_HFC_Bundle_Ultrafast_PAYG_202310')) *} Min Charge $
$15/mth off for 6 months
4G Alternative to nbn®
Home Wireless Broadband
Unlimited Data
Typical evening speeds*
Max speeds of 20Mbps/2Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$54.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_4G_HW') ? '54.99' : promotion.promotionPrice('TPG_4G_HW')) *} Min Charge $39.99
$15/mth off for 6 months
5G Alternative to NBN
5G Plus
Unlimited Data
Typical evening speeds*
Max speeds of 50Mbps/20Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$59.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_5G_Plus') ? '59.99' : promotion.promotionPrice('TPG_5G_Plus')) *} Min Charge $44.99
NBN12
100GB Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$59.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FxdW_Bundle_Standard_S_201605') ? '59.99' : promotion.promotionPrice('TPG_FxdW_Bundle_Standard_S_201605')) *} Min Charge $
$15/mth off for 6 months
5G Alternative to NBN
5G Premium
Unlimited Data
Typical evening speeds*
Max speeds of 100Mbps/20Mbps
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$64.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_5G_Premium') ? '64.99' : promotion.promotionPrice('TPG_5G_Premium')) *} Min Charge $49.99
NBN12
500GB Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FxdW_Bundle_Standard_M_201605') ? '69.99' : promotion.promotionPrice('TPG_FxdW_Bundle_Standard_M_201605')) *} Min Charge $
NBN25
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FxdW_Bundle_Boost_L_201605') ? '69.99' : promotion.promotionPrice('TPG_FxdW_Bundle_Boost_L_201605')) *} Min Charge $
50% off for the first 6 months
FTTB50
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$69.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_50') ? '69.99' : promotion.promotionPrice('TPG_FTTB_50')) *} Min Charge $35
50% off for the first 6 months
FTTB100
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$74.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_100') ? '74.99' : promotion.promotionPrice('TPG_FTTB_100')) *} Min Charge $37.5
50% off for the first 6 months
FTTB250
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$79.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_250') ? '79.99' : promotion.promotionPrice('TPG_FTTB_250')) *} Min Charge $40
50% off for the first 6 months
FTTB Max
Unlimited Data
Estimated
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FTTB_1000') ? '89.99' : promotion.promotionPrice('TPG_FTTB_1000')) *} Min Charge $45
NBN25
Unlimited Data
Typical evening speeds*
Price Beat Guarantee^
Unlimited Local Calls Unlimited International Calls to 11 Countries {* callPacks *}
$89.99/mth
$†
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion('TPG_FxdW_Bundle_Boost_XXL_201605') ? '89.99' : promotion.promotionPrice('TPG_FxdW_Bundle_Boost_XXL_201605')) *} Min Charge $
†$10 off discount will appear from your second bill, for 3 months.
Your Interim Plan
nbn® estimates Fibre Upgrade installation may take 2 to 6 weeks to complete, so we'll set you up with an NBN100 plan to use in the meantime. We'll automatically switch you over when your new Fibre connection is up and running.
{* plans[interimPlanKey].display.speed_label *}
{* plans[interimPlanKey].usage *} Data
{* plans[interimPlanKey].display.speed_description *}
{* plans[interimPlanKey].display.speed_description_3 *}
${* (plans[planService.findInterimPlan(plans)].charge) *}/mth
Min Charge ${* getMinCharge(!promotion.hasSixMonthPromotion(plans[planService.findInterimPlan(plans)].name) ? plans[planService.findInterimPlan(plans)].charge : promotion.promotionPrice(plans[planService.findInterimPlan(plans)].name)) *}
Actual speeds may vary due to other factors.
Your TPG nbn® plan includes a high-speed Wi-Fi modem
High-speed Wi-Fi modem
- Advanced Wi-Fi 6 for better connections and performance
- Plug and play for a hassle-free set up
- Multiple Gigabit LAN ports for wired connections to your devices
- Suitable for high-speed broadband plans
- VoIP enabled
$0
on 6 month contract
$10 delivery fee applies
$114.95 with $0 delivery fee on no lock-in contract Modem make and model subject to availabilityDo you need a new nbn® modem?
FYI: Using your own modem requires an nbn® compatible modem that meets our requirements. Your connection will also not include a phone service.
*$99 cancellation applies for TPG non-NBN services if you are currently on contract.
If you have a TPG NBN service with TPG supplied modem, we will let you know if you need a new modem during the moving home steps.
BYO Modem option is only available if you have a TPG NBN service without a TPG supplied modem.
Select a voice plan add-on
Pay as You Go
Oz Talk
Big Talk
Extra Talk
Unlimited National Calls to Mobiles
International Calls to 15 Countries
Let Us Call You
Fill in your details and we will contact you with the most amazing NBN Bundle offer as soon as your home is NBN ready.
Offer available until withdrawn, not just during Black Friday period. New connections only. T&C apply.
Why upgrade to nbn® fibre with TPG?
$0 standard installation
Eligible customers can get a Fibre Upgrade to FTTP for $0. T&C apply.
High-speed nbn® options
Our high-speed plans are perfect for unlimited streaming, gaming, and more.
Important things you need to know about our nbn® plans
Frequently Asked Questions
Can I get nbn® at my address?
To see if you can get nbn® at your home, check your address.
If you can’t currently get nbn® at your address, you may be eligible for a Home Wireless or 5G Home Internet plan.
Do I have to switch to nbn®?
If you live in an area where nbn® has been rolled out and you want to keep your landline or internet service, you need to switch to nbn® before the copper-based services in your area are disabled. This may occur about 18 months after nbn® becomes available in your area.
You don’t need to switch to nbn® if you live in an area where nbn® Fixed Wireless is available. Copper-based services will not be disabled in Fixed Wireless areas, however we recommend switching and enjoy the speeds of nbn®.
What are the different nbn® connection types?
TPG delivers the following nbn® connection types, depending on your location:
• Fibre to the Premises (FTTP): fibre-optic cable from a fibre node directly to the premises, e.g., house or business.
• Fibre to the Node (FTTN): fibre-optic cable to a neighbourhood node, and from there, using the existing copper network to the premises.
• Fibre to the Building (FTTB): fibre-optic cable to the basement of multi-dwelling units such as apartment blocks and from there using the existing copper wire to the premises.
• Fibre to the Curb (FTTC): fibre-optic cable to an outdoor pit near the premises and from there using the existing copper network to the premises.
• Cable/Hybrid Fibre Coaxial (HFC): a combination of fibre and coaxial cable.
• Fixed Wireless: radio communications from an nbn® Fixed Wireless facility directly to a small outdoor antenna attached to your premises.
What modem is included?
You may choose to bring your own compatible modem or have a 4 port Wi-Fi Modem supplied by us:
• $0 modem on a 6-month contract, plus delivery fee.
• $114.95 modem on a no lock-in contract, plus $0 delivery fee.
High-Speed Wi-Fi Modem
• Advanced Wi-Fi 6 capable: the next generation of in-home Wi-Fi
• Plug-n-play for a hassle-free setup
• Multiple Gigabit LAN ports for wired connections to your devices
• VoIP enabled
Makes and models of modems supplied are subject to availability. A delivery fee may apply.
Where you purchase equipment from TPG as a consumer within the meaning of the Competition and Consumer Act, 2010, that Act creates certain warranties which will apply in respect of the equipment.
What is the process for nbn® installation?
Have you already begun the installation process? Track your installation progress.
How long does installation take?
Installation of an nbn® service generally takes less than 10 business days but can take longer in some cases. This depends on the demand of nbn® services in your area and the availability of a technician to perform the installation.
-
Schedule an appointment
If your premises had an active nbn® service connected previously, then you likely won’t require a technician’s visit.
If installation is required, TPG will organise the appointment for you. You or an authorised person over 18 years of age will need to be at the premises on the day of the technician visit.
-
Before your installation appointment
Identify where you want the nbn® equipment to be installed. The ideal area is:
• close to an accessible power point;
• cool, dry and ventilated; and
• away from busy areas where the equipment may be knocked and damaged.The installer will confirm whether the requested work can be performed without additional charges.
-
What to expect during installation
If your building doesn’t already have a fibre-optic cable connected, running the cable into your premises may require digging a small trench, or, if it’s coming from overhead, some minor clearing of vegetation. nbn® has a strict "leave it as it's found" policy so there won’t be any damage to your property.
Furniture may need to be moved and some drilling work might be required to mount the equipment, so be prepared for noise and dust. Some locations might not be possible due to safety or other considerations such as if there is additional wiring work required.
If your premises already have fibre-optic cable connected to a Premises Connection Device (PCD), standard installations normally take 2–4 hours.
If your premises don’t have the fibre optic cable connected, a standard installation could take 4–8 hours. If you request a non-standard installation, the time required may be longer.
-
What nbn® equipment will be installed?
TPG will provide you with a 4-port Wi-Fi Modem Router with VoIP capabilities that will let you connect to the internet and make/receive phone calls using your TPG Voice Service.
Your nbn® installer will physically connect the FTTC connection to the nbn® network and install the NBN Connection Device (NCD) in your premises.
This may include:
• NBN Utility Box or Premises Connection Device (PCD)
• NBN Connection Box or Network Termination Device (NTD)
How do I switch to TPG nbn®?
1. Check what plans you’re eligible for and sign up on our nbn® page.
2. Wait for your new service to be activated (this typically takes less than 10 business days)
3. After your new service has been activated, contact your current provider to have these services cancelled, to ensure you don’t receive any further bills
TPG recommends you check with your current phone and/or internet service provider regarding contractual commitments and termination or disconnection fees associated with your current services. TPG is not responsible for these charges.
Note: If you are also porting your existing number to TPG, don’t cancel your phone service until the number has been ported.
Am I eligible for an nbn® Fibre Upgrade?
Enter your address on our nbn® page and select a Fibre Upgrade plan if you’re eligible. Our Fibre Upgrade plans are NBN100, NBN Home Superfast and NBN Home Ultrafast.
You’ll either stay on your current TPG nbn® plan or be connected to an interim plan while nbn® completes the installation. Learn more about nbn® Fibre Upgrade.
I live at a rental property, can I still upgrade to nbn® Fibre?
You’ll need the landlord’s permission to upgrade to nbn® Fibre at their premises as it may require work to the property to set up the connection, such as drilling into walls.
We’ve created a customisable letter that you can send to your landlord or property manager. Download the letter template.
Once you have approval, we can proceed with the upgrade.
What if I’m moving homes?
Your plan is specific to your current address and your new address may be eligible for different plans. Check your new address to see what plans you can get.
There are no fees for moving your plan to a new home, but an additional once off $300 nbn® New Development Charge may apply if you are moving and the premises you are moving to is identified by nbn® as being within the site boundary of a new development.
Are there additional fees if I want to change plans at the same address?
There is no change fee if you want to upgrade or downgrade your plan at the same address.
Note: TPG nbn® customers are not able to change their plan to a TPG ADSL2+/ADSL services.
Are there any cancellation fees?
If you have finished your contract term or are on a no lock-in contract plan, there is no cancellation fee, but you must provide 30 days’ notice.
If you are inside the minimum contract term for an nbn® bundle, there may be an early termination fee. Check your plan’s Critical Information Summary for the exact fee.
Are there any other fees I should be aware of?
New development charge
The nbn® New Development Charge of $300 applies if your premises is identified by nbn® as being within the site boundary of a new development.
Missed or changed appointment fee
If you give TPG less than 3 working days’ notice of any change in appointment, a $109 fee applies.
Incorrect nbn® fault lodged
Lodged nbn® fault is considered incorrect if NBN Co finds no fault or the fault is caused by your equipment.
| No technician visit | $50 |
|---|---|
| With technician visit | $150 for first 2 hours $75/hour thereafter (Minimum charge $150) |
How do payments work?
All TPG services are prepaid. You must pay the monthly recurring charges in advance. You have the option to make additional prepayment for usage that is not within the included value (if any) for the plan that you have acquired. If there are insufficient funds in your prepaid balance, you will not be able to make any usage that is not part of your included value. Prepayments can be made during registration or after activation via your online account. If you choose to make additional prepayment, the amount will be debited from your nominated bank account or credit card. If you do not use the prepayment, it will be forfeited to us when you cancel the service. You agree that no bill will be provided for this service and that direct debiting of your account or charge to your credit card may occur notwithstanding that no bill is provided and that it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit. We will send you messages about your usage during the month.
TPG Voice Service
What is TPG Voice Service?
TPG Voice Service on NBN FTTN, FTTB, FTTC, Cable (HFC) and Fixed Wireless is a Digital Voice Service which is delivered using Voice over Internet Protocol (VoIP) technology. Digital Voice Service requires a broadband connection and power to the Wi-Fi modem router supplied by TPG. If there is a broadband connection outage in your premises due to power or other faults, the Digital Voice Service will not work, and you cannot make phone calls including "000" emergency calls.
Once an nbn® Bundle plan is purchased, you cannot separately cancel nbn® Broadband or Voice Service. Cancellation will cease both services. You cannot purchase Voice Service as a standalone service.
What does TPG Voice Service support?
TPG Voice Service supports: fax to national numbers in the Telstra, Optus, AAPT and Primus PSTN network.
TPG Voice Service doesn’t support:
• fax to international numbers;
• Priority Assistance Scheme;
• analogue modems;
• calls to 19/1900, 0500 numbers and Universal International Freephone Numbers (UIFN); or
• old dial-up technology devices with built in modems, such as EFTPOS, Back-to-Base Alarms and Foxtel Program purchases. These devices have been replaced by Internet Protocol (IP) enabled devices. For further details on IP-enabled devices contact your device supplier.
Can I port my number to TPG?
You can port (transfer) your phone number from Telstra, Optus, AAPT, Primus or Powertel to TPG. We may not be able to port your number in some circumstances, including where you fail to provide correct account details, or as a result of contractual obligations with your existing provider.
TPG can also supply a new number, which will be allocated based on your registered address. TPG will supply the Integrated Public Number Database (IPND) with your address details for emergency services (000) calling.
If you are porting your number to TPG, you can still make outbound calls but inbound calling to your number will not commence until porting is complete, which will take 1–5 business days.
Will my phone service work in a power outage?
TPG nbn® services on FTTN, FTTB, FTTC, HFC and Fixed Wireless technologies will NOT work in the event of a power outage. The Voice Service requires a broadband connection and power to the Wi-Fi modem supplied by TPG. If there is a broadband connection outage in your premises due to power or other faults, the Digital Voice Service will not work and you cannot make phone calls including "000" emergency calls.
Do I need a backup power service?
nbn® services require a backup battery unit to keep power going to your nbn® Network Termination Device in the event of a power outage, so that some elements of your telephone service can continue to operate for about 5 hours during the power outage.
TPG nbn® service does not include the supply of a backup battery unit. This means during a power outage, you will not be able to make or receive any calls, including calls to emergency services. Please ensure that you have an alternative method to make calls such as a mobile phone.
What calls are included in my nbn® Bundle?
nbn® Fixed Wireless S Bundle
The nbn® S Bundle allows you to make unlimited Local Calls (excluding 13/1300 numbers) and unlimited Standard National Calls to Landlines. Calls to 19/1900 numbers are not supported. Charges for calls made that are not included in the bundle (e.g. AU Mobile numbers, calls to 13/1300 and Directory Services) will be charged at Listed TPG rates by deducting usage charges from your prepaid balance. The service is for residential consumers only and may not be used for commercial purposes.
nbn® S Bundle
Charges for calls are not included in the nbn® S Bundle plan and will be charged at Listed TPG rates on a 'pay as you go' basis and deducted from your prepaid balance. Calls to 19/1900 numbers are not supported.
nbn® M Bundle
The nbn® M Bundle allows you to make unlimited Local Calls and unlimited Standard National Calls to Landlines, excluding 13/1300 Calls. Calls to 19/1900 numbers are not supported. Charges for calls made that are not included in the bundle (e.g. calls to 13/1300, AU Mobile numbers and Directory Services) will be charged at Listed TPG rates by deducting usage charges from your prepaid balance. The service is for residential consumers only and may not be used for commercial purposes.
Included Calls (nbn® Fixed Wireless M Bundle):
The nbn® M Bundle allows you to make unlimited Local Calls and unlimited Standard National Calls to Landlines, excluding 13/1300 Calls. Calls to 19/1900 numbers are not supported. Charges for calls made that are not included in the bundle (e.g. calls to 13/1300, AU Mobile numbers and Directory Services) will be charged at Listed TPG rates by deducting usage charges from your prepaid balance. The service is for residential consumers only and may not be used for commercial purposes.
Included Calls (nbn® SL Bundle):
Charges for calls are not included in the nbn® SL Bundle plan and will be charged at Listed TPG rates on a 'pay as you go' basis and deducted from your prepaid balance. Calls to 19/1900 numbers are not supported.
Included Calls (nbn® Fixed Wireless SL Bundle):
Charges for calls are not included in the nbn® SL Bundle plan and will be charged at Listed TPG rates on a 'pay as you go' basis and deducted from your prepaid balance. Calls to 19/1900 numbers are not supported.
Included Calls (nbn® Fixed Wireless XXL Bundle):
The nbn® XXL Bundle allows you to make unlimited calls to Landline and Mobile numbers in 11 countries (Canada, China, France, Germany, Greece, Hong Kong, Malaysia, Singapore, Taiwan, United Kingdom, United States), unlimited Local Calls, unlimited Standard National Calls to Landlines (excluding 13/1300 Calls) and unlimited calls to Standard Australian Mobiles. Calls to 19/1900 numbers are not supported. The bundle also includes 500 Call Minutes to India per month. Unused included minutes for calls to India expire at the end of each month. Standard per minute rates listed on our International Call Rates page apply for International Calls to other countries, calls to India after the first 500 minutes of International Calls, and calls to satellite phones. Charges for calls made that are not included in the bundle (e.g. 13/1300 numbers and Directory Services) will be charged at Listed TPG rates by deducting usage charges from your prepaid balance. The service is for residential consumers only and may not be used for commercial purposes.
What Voice Service add-ons are available?
Oz Talk Add-on
This add-on allows you to make unlimited Local Calls (excluding 13/1300 numbers), unlimited Standard National Calls to Landlines and unlimited calls to Standard Australian Mobiles. Calls to 19/1900 numbers are not supported. Charges for calls made that are not included in the add-on (e.g. calls to 13/1300, International Calls and Directory Services) will be charged at listed TPG rates by deducting usage charges from your prepaid balance. The service is for residential consumers only and may not be used for commercial purposes.
Big Talk Add-on
This add-on allows you to make unlimited Local Calls (excluding 13/1300 numbers) and unlimited Standard National Calls to Landlines. Calls to 19/1900 numbers are not supported. The 100 International Minutes per month included in the add-on can be used to call International Landline and Mobile destinations (excluding calls to satellite phones) listed on our International Call Rates page. Standard per minute rates listed on our International Call Rates page apply after the first 100 minutes of International Calls and for calls to satellite phones. Unused included minutes for international calls expire at the end of each month. Charges for calls made that are not included in the add-on (e.g. calls to 13/1300, AU Mobile numbers and Directory Services) will be charged at listed TPG rates by deducting usage charges from your prepaid balance. The service is for residential consumers only and may not be used for commercial purposes.
Extra Talk Add-on
This add-on allows you to make unlimited calls to Landline and Mobile numbers in 15 countries (Canada, China, France, Germany, Greece, Hong Kong, India, Korea (South), Malaysia, New Zealand, Singapore, Taiwan, Thailand, United Kingdom, United States), unlimited Local Calls (excluding 13/1300 numbers), unlimited Standard National Calls to Landlines and unlimited calls to Standard Australian Mobiles. Calls to 19/1900 numbers are not supported. Standard per minute rates listed on our International Call Rates page apply for International Calls to other countries and calls to satellite phones. Charges for calls made that are not included in the add-on (e.g. calls to 13/1300, Directory Services and satellite phones) will be charged at listed TPG rates by deducting usage charges from your prepaid balance. The service is for residential consumers only and may not be used for commercial purposes.
Can I use TPG Voice for local calls only and choose another provider for other calls (national long distance, international, calls to mobiles)?
No. TPG Voice is full service including line rental, local, national, international and home to mobile calls. Customers must not preselect to another carrier or use the TPG Voice service to make override calls on a third-party network.
How do I list my TPG Voice Service number in the directory?
Your directory listing (if any) from your previous provider may or may not be carried across to TPG. TPG won’t list your number by default, but you may choose to list your number in the directory.
When your TPG service is active you can register your number in the Directory Listing:
- Log into 'My Account' at www.tpg.com.au/account
- Click 'View NBN Home Phone or Digital Voice Service Account'
- Click 'Digital Voice Service Control Panel'
- Under 'Directory Listing', ensure that 'listed' is selected
- Click 'Update' at the bottom of the page
What are the call rates?
| Service | Call Rates |
|---|---|
| Local Calls | 25¢ per call |
| National Calls | 25¢ per minute^ (plus 39¢ call connection) |
| National Cap | Capped at $2 up to 20 minutes per call per minute National Call rates thereafter^ |
| Mobile Calls | 39¢ per minute^ (plus 39¢ call connection) |
| Mobile Cap | Capped at $2.48 up to 20 minutes per call per minute Mobile Call rates thereafter^ |
| International Calls | Check International Call Rates (39¢ call connection applies) Call connection not charged for the first 100 minutes included in Big Talk Add-on and for all calls to specific international destinations included in Extra Talk Add-on. |
| 13/1300 Calls | 30¢ per call |
| 18/1800 Calls | Free |
| 19/1900 Calls | Not supported |
| Directory Assistance - 1223 | $1.10 per call |
| TPG 13 14 23 | Free |
TPG defines a Local Call to be a call made to a number in the same Standard Zone Unit or an adjacent Standard Zone Unit.
^ Charged per 30 second block or part thereof
What else is included in TPG Voice Service?
| Call Features & Services | Description | Rate |
|---|---|---|
| Call Barring | Allows you to restrict certain call types that can be dialed from your TPG Voice Service | Free |
| Number Display / Number Block | Select whether you would like your caller identity blocked or displayed when calling other parties | Free |
| Call Waiting | Notifies you of an incoming call on your TPG Voice Service while you are already on a call. You can place your call on hold to answer the incoming call | Free |
| Call Forwarding | Allows you to divert calls from your TPG Voice Service number to a different number | Standard call rates apply to forwarded calls. |
| Caller ID | Allows you to see the phone number of the person calling you on your TPG Voice Service (Only applicable on phones that supports Caller ID) | Free |
How does Call Forwarding work?
Call Forwarding allows you to divert calls from your TPG Voice Service number to a different number.
You have the options to forward the following call types:
• All incoming calls
• If no reply
Please note 'Divert if no reply' will not work if you have chosen to divert all incoming calls. Call forwarding to international numbers is not supported.
Pricing
Standard call rates apply to forwarded calls.
Activating this service
This feature is ready to use and doesn't require activation. Log into Your Account to set up Call Forwarding through the TPG Voice Service Control Panel Tool.
How do I activate the standard features like call barring and call waiting?
Please follow the steps below.
- Log into 'My Account' at www.tpg.com.au/account
- Click View nbn® Home Phone or Digital Voice Service Account
- Click nbn® Home Phone or Digital Voice Service Control Panel
Promotion Terms
NBN100 Promotion Terms
Discount available to approved customers (‘Eligible Customers’) who sign up to any TPG NBN100 plan (‘Eligible Plan’) from October 2020 and available until withdrawn, as advertised. New TPG customers only. Discount includes: $10/mth off monthly plan fees (monthly access fees) on Eligible Plan for the first 6 months. Discount will be applied as a recurring monthly credit for 6 months and is forfeited if you cancel or change your plan within the first 6 months. After the first 6 months, your monthly plan fees will be charged at the undiscounted monthly price for your Eligible Plan. This offer is available in conjunction with other in-market offers. Services subject to capabilities, network limitations and customer location. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer subject to change.
Price Beat Guarantee Offer Terms
The TPG NBN Price Beat Guarantee Offer (‘Offer’) is available to new TPG consumer customers (‘Eligible Customers’) who sign up to any NBN100, Superfast or Ultrafast plan (‘Eligible Plans’) from 26/06/2024. Offer is available until withdrawn. Offer is available via sales call centre, online chat on TPG website or online claim form only.
Eligible Providers are Telstra, Optus, Aussie Broadband, Superloop, Belong Dodo, Exetel, Tangerine (‘Eligible Providers’ ). To redeem the Offer, the lower price must be (1) available to the general public; (2) offered on the same or an equivalent NBN plan as the TPG Eligible Plan chosen to price beat (‘Your Service’); (3) advertised on an Eligible Provider's publicly available website at the time of purchasing Your Service, or within 7 days of purchase if you submit the online claim form. Eligible Provider’s NBN plan must be available (or have been available within the 7 day period) for immediate purchase using the same payment method. Customer may be asked to provide evidence in support of a price beat guarantee claim, including the date, price and terms and conditions of an Eligible Provider’s offer.
The Offer means that the total cost of the plan fees for Your Service for the first 12 months will be lower than an Eligible Provider’s total advertised retail plan fees for the first 12 months (‘Provider’s Offer’). It does not mean that your plan fees will necessarily be lower than the Eligible Provider's offer during the first month or any particular month of Your Service. Once your price beat guarantee claim is verified, we will create an offer for Your Service at the lower price for the first 12 months. The Offer applies only to the plan fees for an Eligible Provider's plan and Your Service and does not include the cost of any installation, modem or other add-ons or inclusions. After the first 12 months, your monthly plan fees will be charged at the then undiscounted monthly price for Your Service.
Standard upfront undiscounted payment applies on sign up to Your Service. Offer will be applied to subsequent bills (as applicable) as an adjustment or credit. Offer can only be claimed once per Eligible Plan and is only available at point of sale or, if you submit the online claim form, within 7 days of the date of sign up of Your Service. Offer is not available if any of the eligibility criteria is not met, or we determine the evidence you provide to be fake or falsified in any way.
The Eligible Provider's Offer is ineligible for this Offer if it is: part of a bundle with any other product or service (for example, mobile, banking, utility, etc.); inclusive of a locked in contract; inclusive of non-price incentives (including but not limited to cashback, coupon offers or gift cards, reward points, speed upgrade); for commercial / business NBN service; a corporate benefit price; priced incorrectly.
This offer is available in conjunction with other in-market offers, however such other offer (as applicable) will be taken into account when calculating the total cost of the plan fees for Your Service for the first 12 months. Excludes customers changing the rate or plan of their existing plan. Offer is forfeited if you cancel or change your plan within the first 12 months. Not for commercial or resale purposes. Offer not transferable or redeemable for cash. Subject to change.
TPG NBN Additional $10/mth Off for 3 months Promotion Terms
Discount available to approved new TPG NBN customers (‘Eligible Customers’) who sign up to any NBN plan (‘Eligible Plans’). This offer is available until 10/12/2024. Discount includes: $10/mth off monthly plan fees (monthly access fees) on Eligible Plan for 3 months. The customer will be charged the first month plan fees for the chosen plan and then offer will appear as a credit from the customer’s second invoice. Discount will be applied as a recurring monthly credit from the second invoice and is forfeited if you cancel or change your plan within the offer period. After the offer period, your monthly plan fees will be charged at the undiscounted monthly price at that point of time. This offer is available in conjunction with other in-market offers, if applicable. Services subject to capabilities, network limitations and customer location. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer subject to change.
50% off mobile plan fees for first six months
For new TPG mobile connections only. 50% off TPG SIM Only mobile plan standard monthly fees for your first 6 months. Eligible plans: Available on Small 25GB, Medium 50GB and Large 100GB TPG SIM Only Mobile plans. Offer duration: Must stay connected continuously on chosen plan for first 6 months. If you change or cancel your plan during first 6 months, remaining monthly discounts will be forfeited. Other offers: Cannot be used in conjunction with any other offers. Any bundling discounts for bundling TPG mobile and TPG internet plans will only apply after the offer duration period. Personal use: Offer not for commercial, resale or transfer purposes, or exchangeable or redeemable for cash. Available until withdrawn. Offer subject to change.
Home Wireless Broadband $15/mth off plan fees for 6 months
Discount available to approved customers (‘Eligible Customers’) who sign up to TPG Home Wireless Broadband plan (‘Eligible Plan’). This offer is available until 10/12/2024. Offer available to new TPG Home Wireless Broadband customers only. Discount includes: $15/mth off monthly plan fees (monthly access fees) on Eligible Plan for the first 6 months. Discount will be applied as a recurring monthly credit for the first 6 months and is forfeited if you cancel or change your plan within the first 6 months. After the first 6 months, your monthly plan fees will be charged at the undiscounted monthly price. This offer is available in conjunction with other in-market offers, if applicable. Services subject to capabilities, network limitations and customer location. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer subject to change.
5G Home Broadband $15/mth off plan fees for 6 months
Discount available to approved customers (‘Eligible Customers’) who sign up to any TPG 5G Home Broadband plan (‘Eligible Plan’). This offer is available until 10/12/2024. Offer available to new TPG 5G Home Broadband customers only. Discount includes: $15/mth off monthly plan fees (monthly access fees) on Eligible Plan for the first 6 months. Discount will be applied as a recurring monthly credit for the first 6 months and is forfeited if you cancel or change your plan within the first 6 months. After the first 6 months, your monthly plan fees will be charged at the undiscounted monthly price for your Eligible Plan. This offer is available in conjunction with other in-market offers, if applicable. Services subject to capabilities, network limitations and customer location. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer subject to change.
Fibre Upgrade Terms
Eligible customers in select areas only. Only available with high-speed plans. High-speed compatible modem required – additional fees may apply. T&Cs apply.