Once you’ve chosen a TPG mobile plan, you’ll be asked to select between a physical SIM or an eSIM during our secure signup process.
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Physical SIM option works with all devices, as you can push out the size of the SIM that you need (Standard, Micro, or Nano). TPG offers free SIM delivery, including free express delivery in metro areas.
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eSIM is the digital version of a SIM that is built into the device (if you have an eSIM compatible device). Because you don’t need to wait for a physical SIM to be delivered, you can be ready to use your TPG mobile plan in minutes with online activation. Learn more about eSIM swap.
You can change to a different SIM type at any time by calling us on 13 14 23 – for example, if you change to different phone or your SIM is lost or stolen. A $10 SIM replacement fee will be charged for physical SIM replacements.